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We are looking into a Leasing/Customer Buyback option for our Existing and New Customers.  I have looked at the different Coupon and Discount options in CB but I don't see anything that quite meets this proposed process of Creating a Quote/SO/Inv line item that is the residual value of a product lease that we would enter as a negative amount to off set the total amount.  For example:

Product        Quantity   Amount

WidgetNew   1             $10.00

OldWidget    1             $ -2:00

...... QU/SO/INV total  $  8:00

We would somehow accept back the old widget and put it back into a for Re-Sale Used Stock Zone to be Certified and sold again.

Anything like that in CB that I am missing.. ?  Thanks All!
asked Apr 25, 2017 in Customer by Rob | 37 views

1 Answer

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In the ERP program, we separate out the sales (invoice) and returns (credit memos). This is necessary to ensure that the costing does not go off.

The POS module is a bit more flexible. You can put in negative items, so long as the balance remains positive.  The cost used for the return will be the average cost – no matter what costing method you use. So keep that in mind.
answered Apr 25, 2017 by cbadmin (3,200 points)
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