I'd like to know if this is the best source for CRM training/documentation at this time:
Before I go headlong into using this module I want to know if I'm going to run into trouble with the SMTP sending function. Nowadays email providers send from a new address with every batch. How fast will I get blacklisted for using CB CRM to blast 1000 emails out?
The other question is whether I should be setting up a list of potential customers as leads or prospects. What are the limitations/advantages of using one vs the other? Is it really just two silos that can both be addressed with all the same tools? I suppose it adds a step to convert from lead to prospect to customer, rather than just prospect to customer.