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I am using Connected Business 2018. I have already uploaded our new skin, transferred all of my data and have begun the process of making our new website BUT I can't get our parent categories to be organized in alphabetical order (A-Z). I know its probably in the XML packaging somewhere but I need some guidance as to where.
asked Jan 19 in eCommerce by chase22 (180 points) | 34 views

2 Answers

0 votes

It is a bit illogical, but here is what to do;

1. Login to CB and go to the eCommerce module

2. On the Ribbon click the Category dropdown menu and select Find Category

    

3. Click on the Detail tab

4. Click on the Sort Order tab

    

5. Use the Green arrows at the top left to position your categories

I hope this helps.

answered Jan 22 by nonsibi (200 points)
edited Jan 22 by nonsibi
Thank you for your response. Unfortunately, all this does is organize my sub categories. I am trying to organize my parent categories for my website.
0 votes

Hi,

You and nonsibi are both right. The issue of parent categories being unable to move up and down has been fixed in the new version. However, if you are using data from a previous version even if you upgraded to the latest one the issue will presist. Please report this to our support team so they can help you to sort it out.

answered Jan 24 by SherwinCunanan (300 points)
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